Palisade Dispute Resolution
Denied a Refund? We’ll Fight for You.
Expert chargeback dispute consulting. Get your money back fast – no stress, no hassle.
Get Your Refund in 3 Simple Steps
Step 1: Submit Your Case
Fill out our quick intake form with your transaction details & reason for the dispute.
Upload any supporting evidence (screenshots, emails, receipts, refund attempts).
No payment required at this step—just submit your details and let us handle the review.
What Clients Need to Provide:
Merchant Name & Website
Transaction Amount & Date
Reason for the Dispute
Proof of Communication with the Merchant (If Available)
Step 2: Case Review & Approval
Our team reviews your case to determine eligibility.
If your case qualifies for a chargeback, we send an invoice for the upfront fee (based on your claim amount).
If your case doesn’t qualify, we let you know why—and offer guidance on other options.
How We Decide:
Transaction Within Chargeback Window? (Most banks allow up to 120 days).
Transaction Amount & Date
Valid Chargeback Reason? (Fraud, Misrepresentation, Non-Delivery, etc.)
Sufficient Evidence to Support Your Claim?
Possible Outcomes:
If You're Approved: You receive an invoice to proceed.
If You're Declined: You get a response explaining why (no charge to you).
Step 3: We Fight for Your Refund
Once payment is received, we file your chargeback with your bank.
We prepare a strong dispute case using bank-approved chargeback templates.
You’ll get regular email updates as the dispute moves through the process.
What Happens Next?
Bank Reviews the Case (7-14 Days)
Merchant Response Period (30-45 Days)
Final Decision from Bank (45-90 Days)
If Denied, We Explore Other Options (Resubmission, Escalation, Arbitration)
Guaranteed Transparency:
We’ll never charge hidden fees—our success fee is only applied if you win the dispute.
You’ll have full visibility on your case status with automated updates.
Affordable & Risk-Free Pricing
We only take on chargeback cases we believe we can win. If your case is eligible, you’ll pay a small upfront fee, and we only charge a success fee when your refund is 100% secured.
| Chargeback Amount | Upfront Fee | Success Fee |
|---|---|---|
| $500 - $2,000 | $199 | 40% |
| $2,000 - $5,000 | $299 | 35% |
| $5,000 - $10,000 | $499 | 30% |
| $10,000+ | $999 | 20% |
How It Works:
Upfront Fee covers initial case evaluation, evidence preparation, and filing.
Success Fee is charged only when your refund is permanently approved.
No Hidden Fees – You won’t be charged anything extra.
Why Do We Charge These Fees?
We are chargeback experts, and we only take cases we know we can win. Our fees cover:
Time & Expertise – We craft bank-approved chargeback disputes to maximize your refund chances.
Legal & Financial Knowledge – We know bank regulations & merchant loopholes that allow us to fight for your money.
Continuous Case Tracking – We stay in touch with the bank until your case is 100% resolved.
No Win, No Extra Fees – If we don’t win your dispute, you don’t pay anything beyond the upfront fee.
Client Testimonial:
"I lost $4,000 to an online coaching scam, and Palisade helped me get it all back! Their process was smooth, and I only had to pay after my refund was confirmed!" – John D. | Toronto, Canada
How & When You Pay
Pay the Upfront Fee – Once your case is approved, we invoice you for the one-time upfront fee.
Success Fee Applied ONLY After Your Refund Is Confirmed:
You will receive a final invoice once the bank confirms the refund is permanent.
If the chargeback is denied or reversed, you owe nothing beyond the upfront fee.
Why Choose Palisade Dispute Resolution?
Not all chargeback services are created equal. We have a proven track record of winning disputes, getting money back for our clients, and fighting back against fraudulent merchants.
80%+ Success Rate
No Win, No Extra Fees
Trusted by Business & Individuals
Experts in Financial & Bank Disputes
What Makes Us Different?
We Only Take Strong Cases: We don’t waste your time. If we accept your case, it means we believe we can win.
Personalized Chargeback Strategies: Banks aren’t easy to deal with. We use customized dispute letters based on your unique situation to maximize approval rates.
No Win, No Extra Fees: You only pay the success fee if your refund is permanently secured. If the case is lost, you pay nothing beyond the upfront fee.
Regular Case Updates & Support: We keep you informed at every step so you’re never left wondering about your case.
Expertise in Bank Regulations & Merchant Loopholes: We know how to navigate financial dispute policies and use the right legal language to get your money back.
Featured Client Testimonials
"I paid for an expensive coaching program, but after signing up, the company ghosted me. My bank initially refused to issue a refund, saying it was a 'valid purchase.' I thought my money was gone forever. Palisade handled everything—within 45 days, I got my full refund! Highly recommended!"
— Jessica L. | Vancouver, BC
"I booked a flight to Montreal, but the airline canceled it and refused to issue a refund, offering only a credit. Palisade helped me dispute the charge with my bank, and I got my $2,800 back in just a few weeks! Super easy process—I wish I found them sooner."
— Samantha R. | Ottawa, ON
"I was stuck in a never-ending subscription with a company that refused to cancel my payments. I reached out to Palisade, and they helped me file a chargeback with my bank. Within weeks, I got my $1,500 back! I couldn’t have done this on my own. Thank you!"
— Ryan S. | Toronto, ON
"A business I worked with charged my credit card $5,000 without my approval. When I tried disputing it with my bank, they kept rejecting my claim. Palisade built a strong case and filed my chargeback professionally. Within 60 days, my money was refunded, and I didn’t have to stress over it!"
— Daniel M. | Calgary, AB
"I spent $3,600 on a luxury watch from an online retailer that never delivered my order. They ignored my emails, and my bank was taking forever to process my dispute. Palisade handled everything, and I had my refund within 45 days! Their service is worth every penny."
— Ahmed K. | Edmonton, AB
Got Questions? We Have Answers.
General Questions
What is a chargeback?: A chargeback is a reversal of a credit or debit card transaction, processed by your bank. If a merchant refuses to refund you for a fraudulent or disputed charge, a chargeback forces the bank to investigate and return your money.
How do I know if I qualify for a chargeback?: If you’ve been overcharged, scammed, or charged for a service that was never delivered, you may be eligible. The best way to find out is to submit your case for review—we’ll let you know if we can help.
Fees & Pricing Questions
How much does this service cost?: Our pricing includes an upfront fee and a success fee which is only charged if your refund is fully approved.
Do I still pay the success fee if the bank issues a temporary refund?: No. We only charge the success fee after the bank confirms the refund is final (45-90 days).
What if my dispute is denied?: If your chargeback is denied, we will:
Review your case for re-submission with stronger evidence.
Escalate to Visa/Mastercard arbitration (if applicable).
If we can’t recover your money, you don’t owe the success fee.
Process & Timeline Questions
How long does a chargeback take?: The chargeback process typically takes 30-90 days depending on the bank and merchant response. If the merchant does not contest the claim, you may receive your refund in as little as 30 days.
What happens after I submit my case?: Once you submit your case:
We review your claim and check eligibility.
If approved, we send an invoice for the upfront fee.
After payment, we file the chargeback on your behalf.
We track your case & keep you updated.
Can I file a chargeback myself?: Yes, you can file a chargeback with your bank directly. However, banks often deny claims due to insufficient documentation or incorrect reason codes. Our team ensures your claim is professionally prepared, increasing your chances of success.
Legal & Compliance Questions
Is this service legal?: Yes! Chargebacks are a consumer protection right, and we operate within bank regulations to dispute unauthorized or fraudulent transactions.
What payment methods can I dispute?: We handle chargebacks for credit & debit card transactions from major networks:
Visa
Mastercard
American Express
Discover
We do NOT handle PayPal, Bitcoin, wire transfers, or cash transactions.
Still have questions? Contact us or submit your case today—we’re happy to help!